Questions

The questions people actually ask

Including the uncomfortable ones. If something here is not answered clearly enough, call us and ask.

Call (888) 844-0772

Legitimacy

Is this a scam?

How do I know you are a real company?

We are Better Business Bureau accredited and A+ rated, and a member of the Rightful Owner Project. Look both up independently rather than through a link we gave you.

Our office is at 440 N. Barranca Avenue #6677, Covina, CA, and our toll free number is (888) 844-0772.

Why have I never heard of this money?

Because it is not on your state’s unclaimed property website. Those sites list forgotten bank accounts, uncashed paychecks and utility deposits.

What we recover is held by courts, county treasurers and agencies, recorded in case files and ledgers that were never built to be searched by the public. In many counties none of it is published online.

Why would you contact me instead of the government?

In most cases the holder has no obligation to find you, and limited resources to try. Tracing the rightful owner of a decades-old record is exactly the work we do and they do not.

Money

What it costs and what you get

What do you charge?

Nothing upfront and nothing billed to you at any point. We are paid out of the funds we recover, and the exact amount is set out in writing before you sign.

Where funds come from a probated estate the fee may be higher. If that applies to your claim you will be told in writing before anything proceeds.

What happens if the claim fails?

You owe nothing. We absorb the entire cost of the search, the research and the filing. That risk is priced into what we are paid on the claims that do succeed.

What is the smallest claim you will pursue?

One thousand dollars. Below that the cost of recovering the money is more than the money.

Can I claim the money myself instead?

In some cases yes, and if you would rather do that you should. What you would be taking on is identifying the holder, proving your entitlement, clearing any competing claim, and preparing and recording the filings, at your own cost and with no guarantee.

Our offer exists because most people would rather have a certain, smaller amount now than an uncertain, larger amount at an unknown date.

Process

How it runs

How long does it take?

Usually 60 to 90 days from filing, longer where there are complications such as competing claims, legal review or a slow-moving trustee.

We are paid only after you are, so delay costs us as well as you.

What do you need from me?

Enough to confirm you are the person in the record, and a signed consent agreement so we can put questions to the fund holder directly. Without that consent they will not speak to us.

Later, if the claim proceeds, a recovery agreement, a debt affidavit and an assignment of lien or judgment. Each comes with a cover sheet explaining what to complete.

Why do you need my address and phone number?

To match you to the record and to reach you about the claim. Records are matched on name and address history, so a former address is often more useful than a current one.

Will you ask for my Social Security number?

No. Not on the form, not on the phone, not later. Confirming identity for this purpose does not require it.

Treat any request for your Social Security number in connection with unclaimed money as a warning sign, whoever it appears to come from.

What if there is a debt or judgment against me?

It may be intercepted before it reaches you, which is why we check for it during verification rather than after. If something would block the recovery we will tell you.

Your choices

Saying no

What if I do not want to work with you?

Then we part ways and you owe nothing. There is no fee for having talked to us.

How do I stop you contacting me?

Use the remove-me form and we will suppress your record across mailings, calls and texts.

Mail already in a scheduled print run may still reach you shortly afterwards. That is timing, not a refusal to honour the request.

I received mail addressed to someone else. What now?

That usually means the person we are looking for lived at your address at some point. Tell us on the remove-me form and we will stop writing to that name at your address.

Still not sure

Call and ask. You will speak to somebody who can answer specifics about your record rather than read a script back to you.

Call (888) 844-0772

Remove me from your list